Routine & Acute GP Consultations
Patients will be seen by appointment only except in emergency circumstances. Our reception staff are trained and familiar with acute and non-acute issues and will accordingly allocate you an appropriate time to be seen. All information will be treated with the utmost confidentiality. Due to the nature of General Practice, emergencies do happen and must take priority.
We endeavour to avoid delays, but sometimes they are unavoidable. Ensure you check in with reception on arrival for your appointment.
Requesting Your Appointment
Please note a GP surgery receptionist is not simply someone who answers the phone - they are specially trained to help you get the most appropriate treatment as fast as possible. In order to do this, they may need to ask you questions about why you need to see a doctor.
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When an appointment is for a specialised procedure please specify when making the appointment.
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Patients with more than one issue to discuss should book a double appointment to ensure that appropriate consultation can take place. Otherwise, patients may be asked to book another appointment at a later date.
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Urgent cases will be seen on the day where possible but we may not be able to offer a choice of doctor or time.
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