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Patients will be seen by appointment only except in emergency circumstances. Our reception staff are trained in and familiar with acute and non-acute issues and will accordingly allocate you an appropriate time to be seen. Please note that all information will be treated with the utmost confidentiality. If more than one person in your family needs to be seen, please let us know so we can schedule adequate time for them with the doctor or the nurse. Due to the nature of General Practice, emergencies must take priority and may result in delays. We endeavor to avoid delays, but sometimes they are unavoidable. Please also ensure you check in with reception on arrival for your appointment.